Customers

Hear from successful customers like yourself!

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Dow hotel and conference center

We have about 36 hotel rooms, nine conference rooms; we also help manage a property up in northern Michigan called Rockwell Lake Lodge, which has about 10 hotel rooms and a restaurant on site. We’ve been using GraceSoft for just over two years and have had a fantastic experience. It’s easy to use, easy to learn, and everything we need.

 

 

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The Branson Hotel

The system is very easy to train new staff on. Reporting and making changes to the system are very easy. Love that I can auto-generate letters to each & every guest!

 

 

 

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Casa Sucre Boutique Hotel

After being frustrated and dissatisfied with another company’s reservation system, I switched to Easy Innkeeping. If you want a system that is easy to use, flexible, dependable, and reliable, I strongly recommend the Easy Innkeeping system. If you’re looking for customer service that truly cares about your questions, with prompt service and attention to detail, you don’t have to look any further than Easy Inn Keeping. A great company with great service!

 

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Quail Creek Resort

We've been in business as a Gulf resort for 30 years. Starting small with a Nano Gulf course, we had no technology issues. However, as we expanded to 18 hotels and 14 suites in INN, we needed assistance. That's when we found Easy Innkeeping. From the start, they lived up to their name, making reservation management easy. They even helped us handle multiple meeting rooms and integrated our RV Campground reservations into their affordable solution. I highly recommend Easy Innkeeping for its personal touch, dependability, and affordability.


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Hyde-A-Way Bay Resort

In particular, I appreciate GraceSoft's support team, based in the US, which always promptly answers. I like the fact that Easy InnKeeping’s support team never simply says, "It can't do that." Almost always, they have a workaround which, in my experience with Hotelogix and looking at other systems, is something that can't be beat.

 

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Brays Island Resort

The quick add feature is nice. Additionally, we have enabled automatic email confirmations to be sent. Convenience for Owners and staff. Works with our online website to show rooms that are sold out. The staff says it’s easy to use, and the live chat option is great. 

 

 

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Daven Haven Lodge and Cabins

19 Years of Success With GraceSoft’s Property Management Software
For 19 years, GraceSoft’s property management software played a central role in supporting Carey Barnes’ successful cabin rental business. From the early days of implementation, Carey and his team used our vacation rental management tools to streamline bookings, improve daily operations, and deliver a smooth guest experience.
This 19-year partnership stands as a testament to how GraceSoft’s vacation rental management solutions empower property owners with the tools they need for long-term success.

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Seacrest Inn

In dealing with an issue today, I had the opportunity of speaking to Sarah and remind her of our long relationship using GraceSoft/Easy Innkeeping.
When I first started working at the Inn on Mt. Ada on Catalina, we used the old DOS system and then moved on to the Y2K version. After leaving the Inn, I moved on to the Seacrest Inn here on Catalina Island and was able to move PMS over to Easy Innkeeping and have never regretted it. As of today, February 20th, it has been a 27-year relationship that I have enjoyed. Bravo

 

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Cocca’s Properties

Each of our properties uses different areas of the software, according to the markets they serve. The remote access is great, and we've been quite happy with the system.

 

 

 

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Greenway Accommodations

Gracesoft Easy Innkeeping is as straightforward as its title implies. Providing comprehensive calendar overviews, direct settlement options, a variety of reservation status classifications,  efficient letter templates, and non-taxing performance requirements all but ensure my recommendation of the product to accommodation businesses of any size.

 

 

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Clear Stream Campground

Very user-friendly site with a great support team. Always able to reach them when I need assistance. The software is easy to use. I like the calendar feature to see my availability. The reports are also a big help in planning for the upcoming weeks.

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Lone Star Cattle Company Guest Ranch

I’ve used Gracesoft Easy InnKeeping for 20+ years. It’s customizable, affordable, and has all the tools I need. As our business grew, Gracesoft adapted with us. Their support is always responsive and reliable—real help when you need it.

 

 

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Echo Valley Ranch

Truly Amazing Customer Care. We will always recommend Easy InnKeeping, not just for a good product, but for the excellent care and attention you are sure to receive.

 

 

 

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Stagecoach Trails Guest Ranch

We've been using them for almost Eight-year now. Their hotel booking engine system is so good. There is a lot of ability to customize your features in the program, and those are things that are very important because you can get a generic program that'll have pre-built-in things that may not fit what you want.

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