Auto Email, Auto Text Messaging and Auto Payments
Enhance Guest Experience and Improve Efficiency with Automated Messaging and Auto Payments
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Automating Guest Communication with Easy Innkeeping
Easy InnKeeping offers a powerful feature to automate guest communication through auto emails and auto text messaging. This helps streamline your operations, improve guest satisfaction, and reduce manual work.
Key Benefits of Automating Guest Communication
- Time-saving: Automate routine tasks like sending booking confirmations, reminders, and check-out instructions.
- Improved guest experience: Provide timely and personalized communication throughout the guest journey.
- Increased efficiency: Reduce the risk of human error and ensure consistent messaging.
- Enhanced operational efficiency: Streamline your front office workflow and minimize manual data entry.
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How Auto Emails and SMS Work
- Templates: Create pre-designed email and SMS templates for various scenarios like booking confirmations, check-in reminders, and post-stay surveys.
- Triggers: Set up triggers based on specific events, such as booking creation, check-in date, or check-out date.
- Customization: Personalize your messages with guest information, property details, and other relevant data.
- Delivery: Automatically send emails and SMS messages to guests at the designated time.
Auto Payments: A Simplified Approach
Auto payments offer a convenient and efficient way to automate payment processing for your reservations. By setting up specific conditions, you can automatically charge guests for their stays, reducing manual tasks and minimizing the risk of errors.
Key Benefits of Auto Payments:
- Time-saving: Automate routine payment processing tasks.
- Improved efficiency: Minimize manual data entry and reduce the risk of human error.
- Enhanced cash flow: Ensure timely payment collection.
- Simplified reconciliation: Streamline your accounting processes.
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How Auto Payments Work:
- Conditions: Define triggers for auto payments based on factors like arrival date, departure date, or specific payment amounts.
- Processing: Payments are automatically processed at a scheduled time (e.g., 1 AM CST) for reservations that meet the specified conditions.
- Customization: Tailor auto payments to your property's specific needs and payment preferences.
- Upgrade to Advanced or Premium to utilize these features
- Upgrade before Sept 12th and receive
1 month FREE - $50 setup fee applies to Unified Inbox Text/SMS option