Blog - Gracesoft

Easy Innkeeping (EIK) 8.7 Release

Written by Pari | Mon, May 04, 2015 @ 02:20 PM

Easy Innkeeping (EIK) 8.7 Release

Tasks List

 

Si.No Task Group
1 Hourly reservation New Feature
2 Extending Package Reservation New Feature
3 Ability to add promo code to the individual room New Feature
4 Mutiple closed dates for OTAs New Feature
5 EWR Editor New Feature
6 Marketing Statistics Report New Feature
7 Ability to use multiple Credit for storing multiple Credit Card number / guest name New Feature
8 Charges breakdown on invoice to show the charges levied for each day. New Feature
9 Credit card error messages reviewed and updated. Product Enhancement
10 Change In OTA report Product Enhancement
11 GDS - Split reservation Product Enhancement
12 Child rate as extra person charge Product Enhancement
13 Ability to rename and to retrieve that dynamically in the bill Product Enhancement
14 Ability to have auto email as default for all reservations Product Enhancement
15 Picture Requirement in PMS Product Enhancement
16 Group reservations - Option to choose between group name and individual name to be displayed in the monthly calendar. Product Enhancement
17 Trip advisor -  discrepancies in amount displayed  has been fixed. Bug Fix
18 Night Audit report - To include parital inclusive and variable tax Bug Fix
19 Night audit report - Bug fixes Bug Fix
20 Split Reservations - Bug Fixes Bug Fix

 

1. Hourly Reservation

a. Option to restrict number of time slots

You can restrict the number of time slots available for reservation in the unit set up screen. Based on this the slots will be displayed in the hourly chart. 

1. Click on Setup > unit set up

2. Select Meeting room as room type. It will show the options as shown below

3. Select the start time and end time, based on the set time, maximum slots field will be filled up. Based on this the slots will be restricted in the hourly calendar.

Restricts the remaining slots in hourly chart for this ckingR3 meeting room as shown:

4. Click ‘Show in regular chart’ option to yes if the meeting room has to be displayed in the regular monthly calendar. Meeting rooms will be displayed at the bottom of the calendar as shown below

b. To make hourly reservation from the monthly calendar

1. Right click on the cell of the meeting room in the calendar. It will display the time slots as shown below:

 

2. Click on the required time slot to be booked which will open up the hourly reservation screen to make reservation. Reserved time slots will display the guest name.

c. Three views in hourly chart to show five days in a shot, one day in vertical and horizontal views.

1. Click Charts > Hourly Charts

2. Enter the required date and click go

3. In the view mode, click 5 days and the calendar will be displayed as below:

 

4. In the view mode, click One day Horizontal Split, calendar will be displayed as shown below :

5. In the view mode, Click One day vertical Split, calendar will be displayed as shown below:

Lodging Reservation Bill:

Add to room charge from the hourly reservation, the charges displays with the room

For custom report the cc Number field is considered as event notes.

D.To add notes to the items added in the hourly reservation invoice.

In the hourly reservation billing screen, when an account code under charges is selected, notes field will appear. In the billing screen, added notes will appear in bracket with the item added.

2.Ability to Extend package reservation

Ability to extend number of nights and departure date has been enabled. 

1. To extend package, open the package booking reservation from find reservation page. Reservation > Find reservation

2. This will open the full reservation screen where stay info page allows to extend the number of nights and departure date.

3. In the assign room tab, stay length of the rooms can be extended, the room can be changed even if it is not in the package. By default, the first row cannot be edited or  deleted, because that row specifies the ‘total cost’ from the package set up screen. Multiple Rooms and multiple dates can be added with the existing package reservation in the assigned rooms tab.

4. In case of rate info tab, package billing screens opens up. Extended room for this package will be added as a room charge with account code 100 in the billing screen.

3. Ability to add promo code to the individual room

1. Click setup > Accounts > Discounts > Add Discount
2. Select Discounts in account group
3. Select Online Promo as sub group (A sub group with name Online Promo should have been already created)
4. The room list will be listed where the rooms to which this discount should be applied can be selected.
5. When the rooms to which discount is applied is selected from the reservation screen, the discount will applied automatically as shown below :
 

4. Multiple closed dates for OTAs

We can close bookings for room types from OTAs for multiple periods in a year.

When OTAs are enabled for the property, below options will be displayed.
1. Select the required OTA from the ‘Closed out OTA’ list box.
2. In the Room type closed option, click open checkbox.
3. Select the set of dates in which the room type should be closed for booking.
4. Select the days for which should closed in that period
5. Click ‘add more items’ button to add more number of periods.

5. CMS Editor

Now website can be set up by the user itself by simple drag and drop  / copy and paste options. This can be used as a standalone website or this can be used as online booking engine integrated with PMS.

 

1. Required template should be selected

2. Click go to design button. Below page will be displayed 

3. The page to be set up or edited should be selected from the ‘select page’ drop down list

4. Background image for this page can be uploaded by clicking browse button from the background image field and by clicking upload button.

5. Slider images can be uploaded 

6. Widget field names can be edited

7. Page text can be edited

8. The menus can be moved  in order and the header can also be edited. After aking all the changes , click save and preview.

PAGE NAME PART OF THE PAGE TITLE EDIT MOVE UPLOAD
INDEX HEADER  LOGO YES YES NO
ADDRESS YES YES NO
MENU YES YES NO
IMAGES SILDER IMAGES NO NO YES
BODY CONTENT WIDGET YES YES NO
CONTENT YES YES NO
ROOM's YES YES NO
BACKGROUND IMAGE IMAGE NO NO YES

 

 

ROOM ADDING HEADER  LOGO NO NO NO
ADDRESS NO NO NO
MENU NO NO NO
BODY CONTENT WIDGET YES YES NO
  CONTENT YES YES NO
  ROOM's YES YES NO
BACKGROUND IMAGE IMAGE NO NO YES

 

ROOM ADDING 2 HEADER  LOGO NO NO NO
ADDRESS NO NO NO
MENU NO NO NO
BODY CONTENT WIDGET YES YES NO
  CONTENT YES YES NO
  ROOM's YES YES NO
BACKGROUND IMAGE IMAGE NO NO YES

 

ROOM ADDING 3 HEADER  LOGO NO NO NO
ADDRESS NO NO NO
MENU NO NO NO
BODY CONTENT WIDGET YES YES NO
  Room details text YES NO NO
  ROOM's NO NO NO
BACKGROUND IMAGE IMAGE NO NO YES

 

SHOPPING CART HEADER  LOGO NO NO NO
ADDRESS NO NO NO
MENU NO NO NO
BODY CONTENT WIDGET YES YES NO
  SELECTED ROOMS NO YES NO
  ROOM's YES YES NO
BACKGROUND IMAGE IMAGE NO NO YES

 

SHOW POLICY HEADER  LOGO NO NO NO
ADDRESS NO NO NO
MENU NO NO NO
BODY CONTENT WIDGET YES YES NO
  SELECTED ROOMS NO YES NO
  ROOM's YES YES NO
  CONTENT YES YES NO
BACKGROUND IMAGE IMAGE NO NO YES

 

ShowPolicy PACKAGES HEADER  LOGO NO NO NO
ADDRESS NO NO NO
MENU NO NO NO
BODY CONTENT WIDGET YES YES NO
CONTENT YES YES NO
       
BACKGROUND IMAGE IMAGE NO NO YES

 

PACKAGE SEARCH HEADER  LOGO NO NO NO
ADDRESS NO NO NO
MENU NO NO NO
BODY CONTENT ROOM Content YES YES NO
BACKGROUND IMAGE IMAGE NO NO YES

 

Property Description HEADER  LOGO NO NO NO
Details NO NO NO
MENU NO NO NO
BODY CONTENT Header YES NO NO
Property Image YES NO NO
Rate Info YES YES NO
General Info YES YES NO
Credit Cards YES NO NO
BACKGROUND IMAGE IMAGE NO NO YES

 

Property Activities HEADER  LOGO NO NO NO
Details NO NO NO
MENU NO NO NO
BODY CONTENT Header YES NO NO
Property Image NO NO NO
Activites YES NO NO
General Info YES NO NO
BACKGROUND IMAGE IMAGE NO NO YES

 

Property Amenities HEADER  LOGO NO NO NO
Details NO NO NO
MENU NO NO NO
BODY CONTENT Header YES NO NO
Property Image NO NO NO
Activites YES NO NO
BACKGROUND IMAGE IMAGE NO NO YES

 

Thank You Booking HEADER  LOGO NO NO NO
Details NO NO NO
MENU NO NO NO
BODY CONTENT WIDGET YES YES NO
Contact  text YES YES NO
BACKGROUND IMAGE IMAGE NO NO YES

 

9. In each page the parts of the page which can be moved, edited and uploaded are shown below :

6. Marketing Statistics Report

This report can be used the get a report on sales responses made. We can track the number of calls made, fax, emails sent to the clients, total number of clients contacted on a day and also the total number of clients contacted in the given date range by each sales executive/all executives.

1. Click on Reports -> Marketing -> Marketing Statistics
2. Select the sales representative name from the Sales Rep drop down list
3. Select from date and to date
4. Click Search
5. Click on views to display the property name, contact person, contact mode and the details of conversation.

7. Ability to add credit card payments to guest bills for multiple names and/or multiple credit card numbers.

1. Atleast one of the options from ‘validation required, authorized.net , paypal or

2. CC avenue should be enabled. Click Setup > Online settings > Credit card to set      up.

3. Click billing button from the reservation screen.

4. Account codes for the credit card payment should be selected

5. Billing information fields will appear as shown below.

 

6. To add new credit card details, enter the personal information fields and credit card informations.

7. Existing guest can click ‘view’ and select the required CC detail

8. If additional card details needs to be entered, new details can be entered in the billing information fields. Payments can be shared and made using two different credit cards allowing multiple cards to be processed for the same reservation. Multiple Credit Card details will be saved with their names and email id.

9. The Credit card information used for the first time will be displayed in guest personal information screen by default.

8. Charges breakdown on invoice to show the charges levied for each day

1. In all the reservation screens, when the reservation is made for multiple nights, click on to the expand link as shown below.
 
2. This will display the breakdown of charges for each day as shown below in the billing screen.

9. Credit card error messages – Credit card payment error messages have been reviewed and updated.

10. Change In OTA report

Reports -> Analysis reports -> Reservation by OTA  -   OTA report will be display clients list based on departed date only i.e only the list of clients who have checked out in the given date range.

11. GDS - Split reservation.

Split reservation has been enabled for bookings that come from OTAs where , when a room under a room type is not available for the whole data range searched through OTA for booking,  reservations will be accommodated in the other rooms available under the same room type in that date range.

 

12. Child rate as extra person charge

1. Click Setup > Rate setup > Regular rates 

2. Total number of guests  is set up here in no. of guests field.

3. Children rate is set up in the children rate field.

4. As shown below if the total number guests exceeds and if the additional guest is a child, then the children rate will be considered and it will be added as extra person charge as shown below:

Rate set up Screen :

Reservation Screen :

Child rate is added as extra person charge.

Billing Screen:

Child rate will show as a separate line item in the bill mentioned as extra person charge.

 

13. Renaming default account codes to retrieve dynamically in the bill

Ability to rename some of the default account codes and retrieve that dynamically in the bill which includes room charge, extra person charge and lodging tax.

 

14. Ability to have auto email as default for all reservations

1. Set up auto email. Click Reports > Letter > Auto email

 

2. Click Features > Option settings  - Check ‘always send email for reservations’ check box. 

3. Enabling this will have auto email checked by default in quick reservation, full reservation, monthly and package reservation screens 

15. Picture Requirement in PMS - Picture size requirement is mentioned in screens where images are uploaded in PMS.

16. Group booking – Group name to display in the monthly calendar

An option is provided to choose between group name and individual name to be displayed in the monthly calendar

1. Click Features > Option settings 

2. Under Chart settings set ‘Show Group Name’ option to Yes.

3. In the monthly calendar group name will be displayed. Otherwise, individual name will be displayed in the monthly calendar.

17. Trip advisor - Discrepancies in amount displayed has been fixed.

18. Night Audit report bug fixes

a. Partial inclusive and variable tax have been included.

b. Shared reservation total amount is shown separately for each guest.
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