Booking.com launches new AI trip planner to improve travel planning

One of the world's leading digital travel platforms, Booking.com, has announced its new AI Trip Planner, launched in beta on June 28, 2023, for US travelers. This cutting-edge tool utilizes artificial intelligence technology to provide users with personalized recommendations and an enhanced travel planning experience.

The AI Trip Planner is a new conversational experience that allows travelers to ask questions about potential destinations and accommodation options, and receive personalized recommendations based on their individual needs and requirements. The AI Trip Planner is powered by Booking.com's existing machine learning models and large language model (LLM) technology from OpenAI's ChatGPT API.

“Our primary aim at Booking.com has always been to leverage technology to make travel easier”

-Glenn Fogel, CEO of Booking.com

To use the AI Trip Planner, travelers simply need to open the Booking.com app and start a conversation with the AI Trip Planner. The AI Trip Planner will then ask a few questions to get to know the traveler's preferences, such as their travel dates, budget, and interests. Once the AI Trip Planner better understands the traveler's needs, it will start making recommendations.

The AI Trip Planner can recommend destinations, accommodation options, activities, and more. It can also create itineraries for travelers, and help them book flights, hotels, and other travel arrangements.

The AI Trip Planner is a significant step forward in the evolution of travel planning. It provides travelers with a more personalized and conversational experience, and it makes it easier for them to find the perfect travel arrangements.

“Our new AI Trip Planner provides us with some really exciting possibilities to help our customers plan and search for travel options in a very natural, human way”

-Rob Francis, CTO of Booking.com

Here are some of the benefits of using the AI Trip Planner:

The AI Trip Planner is currently in beta, but it is expected to be rolled out to more travelers in the coming months. If you are interested in trying out the AI Trip Planner, you can sign up for the waitlist on the Booking.com website.

Here are some examples of how you can use the AI Trip Planner:

The AI Trip Planner is a powerful tool that can help you plan your next trip more easily and efficiently. AI Trip Planner is a great option if you are looking for a more personalized and conversational way to plan your travels.