There are many various campground software programs, and each was developed to address a variety of requirements, sizes, and modes of operation of campgrounds, RV parks, and outdoor resorts. Software selection largely depends on what the campground needs, including reservations, customer support requirements, interfaces with other systems, and financial considerations.
Overview: Off-site server-based campground software is hosted on remote servers and accessed via the internet. Cloud software is ideal for campgrounds that desire flexibility as remote access is available from any internet-connected device.
Features:
Examples:
Best For: Campgrounds that have very few IT maintenance, scalability, and remote management needs. Perfect for campgrounds that have roaming managers or multi-site campgrounds.
Description: The software is downloaded to the campground's local computer or servers directly. No internet connectivity is required for the software to function, and all data are kept in-house.
Features:
Examples:
Xplor Recreation (formerly Campground Manager)
Best For: Large campgrounds or RV resorts with full-time IT staff, and those requiring total control of data security and local system speed.
Overview: These applications are mobile-friendly on smartphones and tablets, so employees and visitors can readily access vital information on the go.
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Examples:
Best For: Campgrounds and RV parks that want to offer mobile access for their staff in managing effectively or offer a user-friendly mobile app to visitors.
Overview: All-in-one systems consolidate multiple campground management tools in one platform, touching on all areas of reservations, guest services, billing, marketing, and maintenance. Such systems are suitable for those who would like to combine their operations under one solution.
Features:
Examples:
Best For: Campgrounds and RV parks that want all facets of their business managed by a single, end-to-end system.
Overview: These types of systems are tailored specifically to the reservation process and related functionality, like online reservations, calendar scheduling, and real-time availability. These types of systems can be fewer in features but perfectly suit campgrounds that require only booking functionality.
Features:
Examples:
Best For: Small campgrounds or those with low amenities that primarily wish to manage reservations.
Overview: Software that unites campground management with a point-of-sale system for in-park transactions like merchandise sales, food and beverage, activity reservations, and other guest amenities.
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Examples:
Best For: Campgrounds or RV parks that must manage guest services, sales of merchandise, or rentals on site, in addition to reservation management.
Description: Certain campground management software has solutions that are designed on maintenance tracking and management. They monitor and track work orders, equipment, and facilities so the campground is in the best possible condition.
Examples:
Best For: Big RV parks or campgrounds with enormous facilities that need to be efficiently managed and monitored in terms of repair work, inspection, and maintenance activities.
Description: Some software packages offer great degrees of customization to suit the requirements of unique campgrounds. The platforms allow you to tailor the workflow and features to suit your special operations, from booking management to guest experience.
Features:
Examples:
Best For: Campgrounds that have uncommon or complex operational needs requiring a configurable software solution.
Overview: A channel manager is a software that manages bookings from multiple online travel agencies (OTAs) like Booking.com, Airbnb, or Google. This software synchronizes availability and listings across channels so your campground listings get updated automatically.
Features:
Examples:
Best For: RV parks or campgrounds with sites listed on several OTAs and who do not wish to double-book or update availability manually.