Property Management Software
- Easy Innkeeping
Easy Innkeeping by GraceSoft offers Hospitality Property Management Software for hotels, resorts, and vacation rentals, bringing reservations, front desk operations, guest communication, and payment processing into one connected platform, enabling properties to work more efficiently, deliver better guest stays, and drive long-term growth with Easy Innkeeping.
What is Easy Innkeeping?
- Cloud-based Hospitality Property Management Software (PMS)
- Designed for hotels, motels, resorts, bed & breakfasts, vacation rentals, campgrounds, and multi-property portfolios
- Manage reservations from one centralized platform
- Handle guest communication efficiently
- Process payments and billing easily
- Simplify housekeeping management
- Support online bookings and daily operations
- Improve operational efficiency
- Enhance the overall guest experience
What Does Hospitality Property Management Software Do?
Hospitality management software helps property owners and managers:
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Manage reservations in real time.
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Accept online bookings directly from your website.
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Sync availability across OTA channels
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Automate guest communication
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Process secure payments
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Coordinate housekeeping tasks
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Track revenue and occupancy performance
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Manage multiple properties from one dashboard
Easy InnKeeping combines these functions into one easy-to-use platform accessible from desktop, tablet, or mobile.
Key Benefits of Easy Innkeeping
Centralized Reservation Management
Manage all guest reservations, room inventory, rates, and availability from one system to reduce overbooking and manual errors.
Simplified Front Desk Operations
Speed Up:
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Bulk check-in.
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Check-out.
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Billing.
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Housekeeping coordination.
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Guest requests.
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Bulk printing of registration cards.
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Flexibility to assign rooms during check-in or at the time of booking.
Increase Direct Bookings
Our built-in booking engine and channel integrations help reduce dependency on third-party OTAs while boosting commission-free direct reservations.
Automated Guest Communication
Send:
- Booking confirmations.
- Pre-arrival messages.
- Check-in instructions.
Post-stay follow-ups automatically.
Cloud-Based Flexibility
- Access your property data anytime from anywhere with secure cloud technology.
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Available on iOS and Android devices.
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Regular product updates at no cost.
AI Assistant for Hospitality
A complete AI Voice and AI Chat Assistant designed to handle guest communication 24/7—so your staff can focus on delivering exceptional service on-site.
Powered by your website content and real-time PMS data, the AI Assistant can:
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Answer phone calls and chat inquiries instantly.
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Provide accurate room availability, rates, and property details.
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Upsell rooms and packages based on guest preferences.
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Capture and confirm reservations remotely—no front desk involvement required.
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Respond consistently across voice, web chat, and messaging channels.
Whether it’s after hours or during peak check-in times, your AI Assistant ensures no guest inquiry is missed, and every opportunity to book is maximized.
Powerful Features of Easy InnKeeping
Property Management System
Manage:
- Room inventory.
- Guest profiles.
- Check-ins.
- Check-outs.
- Pricing.
- Availability.
Online Booking Engine
Convert website visitors into direct guests with a mobile-friendly booking engine.
Channel Manager
Sync inventory with major platforms including:
- Airbnb.
- Booking.com.
- Expedia.
- Vrbo.
- Google Hotels.
- TripAdvisor.
Housekeeping Management
Track:
- Cleaning schedules.
- Staff assignments.
- Maintenance requests.
- Work orders.
Payment Processing
Integrates with many gateways - :
- Stripe.
- Square.
- Authorize.Net.
- Cashfree.
- Shift4.
- Moneris for Canadian customers.
- Payfactory.
- BridgPay.
Point of Sale (POS)
Connect the front desk with:
- Restaurants.
- Bars.
- Gift shops.
- Room service.
- Retail outlets.
Unified Inbox for Hospitality Guest Communication
Manage all guest communication from one centralized inbox—no more switching between platforms or missing important messages. Properties using a unified inbox can respond quicker, increase guest engagement, and convert more inquiries into bookings—all while reducing staff workload.
What is a Unified Inbox?
A Unified Inbox for hotels lets you send and receive guest messages from multiple channels in one place, including email, SMS, and booking platforms.
How Does It work?
GraceSoft’s Unified Inbox provides two-way communication, so your staff can both send and receive messages seamlessly from a single inbox.
Communicate across all channels
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Email – Send confirmations, updates, and follow-ups
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SMS/Text Messaging – Instantly connect with guests on their phones
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WhatsApp Messaging
Guest CRM by Easy Innkepping
- Complete guest profile management with preferences, stay history, and communication records.
- Deliver personalized guest experiences and services.
- Anticipate guest needs and offer tailored upgrades.
- Increase repeat bookings and guest satisfaction.
- Easy setup and management of loyalty points and rewards.
- Allow guests to earn and redeem rewards seamlessly.
- Staff call-back reminders for better follow-up.
- Send targeted marketing emails directly from the system.
- Create and send guest quotes easily.
- Improve guest engagement, conversions, and long-term loyalty.
Awards
Why Hospitality Businesses Choose Easy Innkeeping
Hospitality and lodging businesses choose Easy Innkeeping because it combines powerful features with simplicity—helping you run your entire operation from one unified platform while delivering a better guest experience.
All-in-One Property Management
Manage reservations, front desk operations, housekeeping, POS, and reporting in one system—eliminating the need for multiple tools and reducing operational complexity.
Easy to Use, Easy to Train
Designed for real-world hospitality teams, Easy Innkeeping is intuitive and quick to learn, so your staff can get up and running without long training cycles.
Unified Guest Communication
Handle email, SMS, and booking channel messages in a single inbox. Keep all guest conversations organized and accessible in one place.
AI-Powered Guest Engagement
Leverage AI Voice and Chat Assistants to answer calls and messages 24/7, capture more bookings, and reduce staff workload
Built-In Guest CRM & Loyalty
Store guest preferences, stay history, and communication records to deliver personalized service. Set up loyalty programs, reward repeat guests, and manage marketing campaigns directly from the system.
Integrated POS for Events & On-Property Sales
Easily manage event billing, weddings, conferences, and group bookings with a fully integrated POS system. Charge for venues, catering, retail items, and add-ons—all directly tied to guest folios and reservations for seamless accounting and reporting.
Flexible Booking & Revenue Tools
Easily manage rate plans, seasons, yield strategies, and markups. Support hourly bookings, packages, events, and add-ons tailored to your property.
Powerful Integrations
Connect seamlessly with major OTAs like Airbnb, Booking.com, and Expedia, along with dynamic pricing tools and payment gateways.
Multi-Property & Scalable
Whether you manage a single inn or multiple properties, Easy Innkeeping scales with your business and centralises operations across locations.
25 Years of Proven Track Record & Reliable Support
Backed by over 25 Years in hospitality software, our team understands your needs and provides responsive support every step of the way.
GraceSoft integrates with all the leading booking platforms.
Feature Overview
Explore our product! Click the tabs below for a preview of our product.








Why People Love Easy Innkeeping
Hear from successful customers like yourself!
About GraceSoft
GraceSoft has over 25 years of experience providing hospitality technology solutions for lodging businesses worldwide.
GraceSoft Headquarters
7310 Cortez Rd
Richmond, TX 77469
United States
Phone: +1-713-981-5300
Email: sales@gracesoft.com
Book a Demo
See how Easy Innkeeping by GraceSoft can simplify your property operations and improve guest satisfaction.
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Need clarification?
We know choosing and implementing the right hotel reservation software is a big decision. To ensure you have all the information you need, we've compiled answers to frequently asked questions.
Easy Innkeeping by GraceSoft is a cloud-based hotel and vacation rental software designed to help hospitality businesses manage reservations, guest communication, payments, OTA & Online bookings, and daily operations from one simple platform.
With 25+ years in the industry, Easy Innkeeping is used by hotels, inns, resorts, vacation rentals, and bed & breakfasts to simplify operations and increase direct bookings.
Easy Innkeeping supports a wide range of property types, including:
- Hotels.
- Inns.
- Resorts.
- Vacation rentals.
- Bed & breakfasts.
- Campgrounds and ranches.
It is built for both single-property owners and multi-property groups.
Easy Innkeeping includes:
- Property Management System (PMS)
- Online Booking Engine
- Channel Manager (OTA integrations)
- Payment Processing
- CRM & Guest Communication Tools
- POS Standalone & Integrated Software
- Reporting & Analytics
- AI Assistant for guest interaction and bookings
Easy Innkeeping is a cloud-based platform, allowing users to access their system from anywhere and manage their property in real time.
Yes, Easy Innkeeping allows users to manage multiple properties, making it a great solution for vacation rental owners and hospitality groups. In fact, in 2017, Capterra rated Easy Innkeeping as one of the top 7 software for hotel chains.
Yes, Easy Innkleeping includes a booking engine that helps property owners accept direct bookings from their website, reducing dependency on third-party platforms.
Yes, Easy Innkeeping supports secure payment processing, invoicing, and transaction tracking within the platform. There are more than 10 different payment processing systems that connect with Easy Innkeeping, such as Stripe, Square, and Shift4.
Yes. Easy Innkeeping by GraceSoft integrates with major Online Travel Agencies (OTAs) and booking channels to synchronize availability, rates, and reservations in real time—eliminating double bookings and manual updates.
Supported channels include:
- Booking.com.
- Expedia.
- Airbnb.
- Vrbo.
- Google Hotels.
Unlike many hotel software providers that charge extra for channel management or limit integrations, Easy Innkeeping includes OTA connectivity within your monthly subscription—giving you full access to multiple booking channels without hidden fees.
Yes. Easy Innkeeping was built on the founding principle of being easy to use, easy to learn, and easy on the price—a commitment GraceSoft established over 25 years ago and continues to uphold today.
From the very beginning, simplicity has been at the core of the platform. In its early years, Innsights magazine recognized Easy Innkeeping as the easiest hotel software to use among more than 20 competing products, reinforcing its reputation for usability.
Long before “easy-to-use” became a common industry claim, Easy Innkeeping was already delivering on that promise. Today, while many platforms promote simplicity, Easy Innkeeping remains one of the few solutions truly designed with that philosophy from the ground up—helping property owners and staff get up and running quickly without complexity or steep learning curves.
Easy Innkeeping offers an all-in-one platform that combines PMS, booking engine, CRM, and AI tools—built specifically for independent hotels and growing hospitality businesses.
Yes. Capterra has recognized Easy Innkeeping by GraceSoft as:
- One of the Top 3 most popular hotel management software solutions for small hotels.
- One of the Top products used by hotel chains.
- Has 25+ years of hospitality experience (Long-term clients - - put a link to one person saying they have been using for 25+ years).
- Focuses on ease of use (unlike complex enterprise systems).
- Offers all-in-one functionality (PMS + CRM + POS+ booking engine + AI).
- Supports both small properties and multi-property groups.
- It is designed to scale from small independent properties to multi-location hospitality groups, making it a long-term solution.
Provides AI-powered guest interaction and booking tools (note others don't have this yet).
Client Review – Easy to Use
